Shipments

At Tuscany, we work to ensure that you receive your order quickly and safely. As soon as the payment is confirmed, we start the preparation and dispatch process of your order.

Shipping Deadlines

The estimated delivery time is available at the end of the checkout, before finalizing the purchase. This time is calculated based on the destination and the selected items.

Order Processing

After the order confirmation, the products are prepared with the utmost care. We will send an email with the details and tracking code as soon as the order is dispatched.

Delays and Unforeseen Events

Although we do our best to meet the established deadlines, occasional delays may occur due to external factors such as holiday periods, strikes, or logistical issues. In these cases, we ask for your understanding and guarantee full support to resolve any situation.

Incorrect or Incomplete Address

Make sure that the provided address is complete and correct. Tuscany is not responsible for delays or losses caused by incorrect information entered at the time of purchase.